Subscribe to Save FAQs

1. What is Subscribe to Save?
2. What is the advantage of Subscribe to Save?
3. How will I know about my upcoming Subscribe to Save order?
4. Can I edit, cancel, or change the frequency of my Subscribe to Save order?
5. Who do I contact if I experience issues placing or managing my Subscribe to Save order(s)?
6. Is Subscribe to Save available on all products?
7. Will I be charged for shipping on my Subscribe to Save order?
8. What forms of payment can be used for my Subscribe to Save order?
9. Can I change my method of payment for my Subscribe to Save order?
10. Can I edit the shipping address for an upcoming Subscribe to Save order?

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1. What is Subscribe to Save?
Subscribe to Save is a service that allows you to receive select Clé de Peau Beauté products automatically at your preferred delivery frequency. When you enroll, you’ll receive 10% off and free standard shipping on every order.

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2. What is the advantage of Subscribe to Save?
With Subscribe to Save, you’ll never be without your favorite Clé de Peau Beauté products. Plus, you’ll enjoy 10% off and free standard shipping on every recurring order.

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3. How will I know about my upcoming Subscribe to Save order?
You will receive an email reminder confirming your upcoming Subscribe to Save order. From this email, you can update your delivery frequency or cancel your upcoming order if needed.

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4. Can I edit, cancel, or change the frequency of my Subscribe to Save order?
Yes. You can manage your Subscribe to Save order at any time by signing into your account and visiting the Subscribe to Save tab in My Account. You can cancel or edit the quantity and delivery frequency up to 24 hours before your next scheduled order. Your next shipment date will also be displayed there.

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5. Who do I contact if I experience issues placing or managing my Subscribe to Save order(s)?
You can manage your Subscribe to Save orders by logging into My Account and selecting the Subscribe to Save tab. You may also contact the Clé de Peau Beauté Customer Care team at customercare@cledepeaubeaute.com for assistance.

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6. Is Subscribe to Save available on all products?
Subscribe to Save is available on select products only. You can check a product’s detail page to see if Subscribe to Save is offered.

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7. Will I be charged for shipping on my Subscribe to Save order?
No. All Subscribe to Save orders include complimentary standard shipping.

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8. What forms of payment can be used for my Subscribe to Save order?
Subscribe to Save orders can be paid for using any valid credit card. Please note that PayPal and Afterpay are not accepted for Subscribe to Save orders. A valid credit card is required.

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9. Can I change my method of payment for my Subscribe to Save order?
Yes. You can update your payment method for an upcoming Subscribe to Save order by signing into My Account. You may add or remove valid credit card information at any time.

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10. Can I edit the shipping address for an upcoming Subscribe to Save order?
Subscribe to Save orders are shipped to your default billing and shipping addresses. You can update this information at any time by logging into My Account.