Contact Information for Customer Care:

To place your order with us or if you require additional assistance, please contact Customer Care by calling 1-888-678-5574 or by emailing customercare@cledepeaubeaute.com.
A representative can assist you between the hours of 9AM – 9PM ET Monday – Friday, 9AM - 6PM ET Saturday.

Please note Customer Care is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve.

Return Policy

We are committed to providing quality products to our customers. If you receive the product(s) that do not meet your expectations, return the gently used product(s) within 30 days of receipt. Currently, we are unable to offer exchanges. Items purchased on cledepeaubeaute.com cannot be returned or exchanged at retailers that sell Clé de Peau Beauté.

We require all contents from the original set or kit when returning a set or kit. Partial items from sets or kits will not be refunded, and empty containers will not be accepted for refund.

Please notate on the front side of the reason for your return your packing slip the reason for your (s) back to us using the prepaid label included in your package. You may drop off your return package at any USPS access point or FedEx location, including local post offices, postal collection boxes, mailboxes, mail carriers, FedEx Offices, FedEx Authorized ShipCenter®, and FedEx World Service Center® locations. You may track your return package by clicking here and using the tracking number on the pre-paid return label.

Once your return package has arrived, please allow up to 10 business days for your return to be processed. Refunds will be issued to the original form of payment for the amount of the item(s) plus sales tax. All eGift card refunds will be processed to a new eGift card that will be emailed to the customer’s original email. Shipping and handling charges are not included in refunds. You will receive a return confirmation email once your refund has been processed.

PLEASE NOTE: Only item(s) purchased on cledepeaubeaute.com will be accepted for a return. If your item(s) were purchased at an authorized retailer, please get in touch with the retailer to arrange for a return or exchange.

Contact Information for Customer Care:

To place your order with us or if you require additional assistance, please contact Customer Care by calling 1-888-678-5574 or by emailing customercare@cledepeaubeaute.com.
A representative can assist you between the hours of 9AM – 9PM ET Monday – Friday, 9AM - 6PM ET Saturday.

Please note Customer Care is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve.