Contact Information for Customer Care:

To place your order with us or if you require additional assistance, please contact Customer Care by calling 1-888-678-5574 or by emailing customercare@cledepeaubeaute.com.
A representative can assist you between the hours of 9AM – 9PM ET Monday – Friday, 9AM - 6PM ET Saturday.

Please note Customer Care is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve.

Checkout

Credit and Debit Cards

We currently accept Visa and MasterCard credit and debit cards and Discover, American Express credit cards. You can store multiple credit cards for your online purchase on cledepeaubeaute.com. During this step in the checkout process, you can add, edit, or delete your information. Select one credit or debit card for the payment of your order.

When your credit or debit card is authorized, funds are put on hold until the transaction is completed. When the order is shipped, the payment is processed.

Your billing information must be as it appears on your financial statement. If any numbers are different, the order cannot be processed. Be sure to correctly spell city names and avoid using abbreviations unless that is how your information appears on your statement.

Contact your financial institution if you need the exact billing address associated with your credit or debit card.

For your security, Clé de Peau Beauté will require you to enter your 3- or 4-digit card identification number (CID/CVN/CVV/CVC) on specific orders for Visa, MasterCard, American Express, and Discover cards.

eGift Cards

Clé de Peau Beauté eGift cards are virtual cards with a 16-digit card number and a 4-digit PIN.

You can pay for your U.S. online order with a Clé de Peau Beauté eGift card. Any unused balance will remain on the card and can be used toward a future cledepeaubeaute.com purchase.

If using an eGift card to pay for your cledepeaubeaute.com order, please retain the Clé de Peau Beauté eGift card until the order has been received. If the order total changes due to cancellations, the balance will be reinstated on your Clé de Peau Beauté eGift card.

PayPal

PayPal is an alternate method for purchasing your order on cledepeaubeaute.com. It enables any individual with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make.

Afterpay

Afterpay is an alternate payment method that allows you to split your purchase into four interest-free payments. You will be charged for your first of four payments when your order is shipped, and your credit and debit card will be automatically charged every two weeks. For more information, please click here.

Apple Pay

Apple Pay is an alternate method for purchasing your order on cledepeaubeaute.com during mobile checkout, and Apple Pay provides a secure and quick check-out transaction.

Checks & Money Orders

cledepeaubeaute.com does not accept personal checks or money orders as payment for online orders.

Fraud Protection

All payment forms are subject to verification and review by Clé de Peau Beauté. Clé de Peau Beauté reserves the right to refuse to process any transaction, sale, or shipment of orders due to suspected fraud or unauthorized or illegal activity.

Phone Order

If you wish to place your cledepeaubeaute.com order by phone instead of shopping online, please call us at 1-888-678-5574. A Beauty Advisor can assist you between the hours of 9AM – 9PM ET Monday – Friday, 9AM - 6PM ET Saturday.

Please note that our Customer Care Center is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve. Additional federal holiday closures may also apply.

Maximum Purchase Policy

We regret that we must limit orders to no more than six units for any item with a maximum purchase of $2000 per customer.

Contact Information for Customer Care:

To place your order with us or if you require additional assistance, please contact Customer Care by calling 1-888-678-5574 or by emailing customercare@cledepeaubeaute.com.
A representative can assist you between the hours of 9AM – 9PM ET Monday – Friday, 9AM - 6PM ET Saturday.

Please note Customer Care is closed or may have abbreviated hours for the following US holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve.