Afterpay FAQs
Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in 4 equal payments made every 2 weeks without any interest.
How do I use Afterpay?
Just shop Clé de Peau Beauté, and check out as usual. At checkout, choose Afterpay as your payment method. You will be directed to the Afterpay website to register and provide payment details (Visa or MasterCard ONLY). If you’ve used Afterpay before, just log into your Afterpay account. Then complete your order — it’s that easy! Please note: your order total must be between $35 and $1000 (after gift card payments) to use this service.
Where can I use Afterpay?
Afterpay can only be used on purchases made on ClédePeauBeauté.com. Afterpay cannot be used as a form of payment for purchases in any of our Clé de Peau Beauté affiliate retailers.
Can I use Afterpay if I’m a Canadian customer?
No, this service is only available for customers who live and reside in the US.
How does the Afterpay payment schedule work?
All Afterpay customers are required to make their first payment at the time of purchase. The remaining 3 payments are deducted automatically every 2 weeks in equal installments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log into Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly. You can log into your Afterpay account anytime to view your payment schedule or make a payment before the next due date.
What if I can’t pay an Afterpay installment?
If funds are not available at the time the automatic payment is due, you will be charged an $8 late payment fee by Afterpay. An additional $8 fee will be charged if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order.
Please see Afterpay’s Payment Purchase Agreement here.
When will my items be delivered if I use Afterpay?
Afterpay orders are delivered within our standard shipping time frames like any order from cledepeaubeaute.com. Free standard shipping is available on all orders and complimentary two day shipping on orders over $150. Please visit our Shipping Policy for more information.
Is there a limit to how much I can spend on a single Afterpay transaction?
Yes, your bag value must be between $35 and $1,000 to use Afterpay on cledepeaubeaute.com
Can I use another form of payment with Afterpay?
You can use a Clé de Peau Beauté gift card with Afterpay as long as your order total is between $35 and $1,000 after the value of the gift card is deducted.
Can I use another form of payment with Afterpay?
Gift cards cannot be purchased using Afterpay and Auto Delivery subscriptions will not be eligible for Afterpay.
How do I return an item purchased with Afterpay?
Any order paid for with Afterpay can be returned within our 30-day Return Policy. Please view our Return Policy for more information.
Where can I find out more about Afterpay?
Visit the Afterpay website here for a comprehensive list of FAQs. View Afterpay’s Privacy Policy here. please contact the Afterpay toll-free customer support line at 855-289-6014 or use the contact form here.
