Privacy Policy

Clé de Peau Beauté has adopted this Privacy Policy in order to inform you of its policies with respect to information collected from this Website. Your use of this Website constitutes your acceptance of this Privacy Policy and your consent to the practices it describes.

A. Non-Personal Identifiable Information

As with most websites, when you visit the Clé de Peau Beauté Website certain anonymous information about your visit is automatically logged, which may include information about the type of browser you use, the server name and IP address through which you access the internet, the date and time you access the site, the pages you access while at the Website, and the internet address of the Website, if any, from which you linked directly to the Website. This information is not personally identifiable.

We may obtain this information by placing a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you shop. These cookies will expire when you place an order. As with most internet browsers you can erase this information from your computer's hard drive, block all cookies or even receive a warning before a cookie is placed on your system. Click on your Browsers Help button for more information. If you reject our cookies, you may still use the website, but you may be limited in the use of some of the features. Some of our business partners may also use cookies on the website. However, we have no access to, or control over, these cookies and do not accept any responsibility for such use.

Clé de Peau Beauté uses non-personally identifiable information for internal business and marketing purposes and to help it administer and improve this website. Clé de Peau Beauté may also use this information to provide information about this website to its affiliates, advertisers, partners, potential business partners and other unaffiliated entities.

B. Personally Identifiable Information

Personally Identifiable Information is any information that concerns you individually and would permit someone to contact you, for example, your name, address, telephone/fax number, social security number, email address or any information you submitted to this Website that identifies you individually.

Personally identifiable information may be collected by Clé de Peau Beauté if you choose to communicate with Clé de Peau Beauté through email, via this Website, by telephone, in writing, by placing an order, by completing a user registration form or online survey, or by such other means.

Clé de Peau Beauté will not collect any personally identifiable information about you unless you provide it. Therefore, if you do not want Clé de Peau Beauté to obtain any personally identifiable information about you, please do not provide to Clé de Peau Beauté any such information. You can visit and browse our websites without revealing personally identifiable information about yourself.

When you submit your personally identifiable information on the website, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy.

C. Use of Personally Identifiable Information

Clé de Peau Beauté may use the personally identifiable information collected through our websites primarily for such purposes as: helping to establish and verify the identity of users; opening, maintaining, administering and servicing users' accounts or memberships; processing, servicing or enforcing transactions and sending related communications; providing services and support to users; improving the website, including tailoring it to users' preferences; providing users with product or service updates, promotional notices and offers, and other information about Clé de Peau Beauté and its affiliates; responding to your questions inquiries, comments and instructions; maintaining the security and integrity of its systems.

D. Non-Disclosure of Personally Identifiable Information

Clé de Peau Beauté does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you without your consent.

E. Disclosure of Personally Identifiable Information

Clé de Peau Beauté may use unaffiliated companies to help it maintain and operate its websites, process and fulfill orders or for other reasons related to the operation of its business, and those companies may receive your personally identifiable information for that purpose. Clé de Peau Beauté may also disclose personally identifiable information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law. Further, as Clé de Peau Beauté’s business develops, it may sell or buy corporate assets, and in such transactions customer information will be shared with such third parties and may be one of the transferred business assets.

F. Children Under 13

This website is directed toward and designed for use by persons aged 13 or older. Clé de Peau Beauté will not approve applications of, or establish or maintain accounts or memberships for, any child whom Clé de Peau Beauté knows to be under the age of 13. Clé de Peau Beauté does not solicit or knowingly collect personally identifiable information from children under the age of 13. If Clé de Peau Beauté nevertheless discovers that it has received personally identifiable information from an individual who indicates that he or she is, or whom Clé de Peau Beauté otherwise has reason to believe is, under the age of 13, Clé de Peau Beauté will delete such information from its systems. Additionally, a child's parent or legal guardian may request that the child's information be corrected or deleted from Clé de Peau Beauté’s files by contacting us at customerservice@shiseidousa.com.

G. Links

This Website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on this Website. We encourage you to read the privacy policies of other websites you link to from this Website or otherwise visit.

H. Security

We implement various security measures in accordance with industry standards to protect the security of your personal information both online and offline. If you have any questions about security at the Website, you can contact us at the customer service link on this Website. Examples of certain security measures that we take include:

  • We use industry-standard Secure Sockets Layer ("SSL") authentication for online transactions made on our site. SSL authentication and encryption of the information that you send to us over the Internet helps protect your online transaction information from third party interception.
  • Your credit card information is never used except to issue refunds and charges for orders placed on our Website.
  • We will only reveal the last four digits of your credit card for verification purposes. We never display your full credit card number once it has been entered.
  • We do not store, un-encrypted, your credit card number after processing your payment.

However, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions of personal information. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.

I. Notification of Changes

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used.

J. Changes to Your Personal Information

You have the ability to review, change and/or correct the personally identifiable information you provide us by contacting us at the customer service link on this Website. If you are a registered user, you can also review, change or correct your personal information at any time by clicking here. You may request that we deactivate your account by contacting us at the customer service link on this Website.

K. Unsubscribe

From time to time, Clé de Peau Beauté and its affiliates may wish to send you message updates about Clé de Peau Beauté, its websites, its affiliates, promotions, security or the administration of our websites or other updates. If you would prefer not to receive future email communications from Clé de Peau Beauté and its affiliates, an unsubscribe link is provided on every communication you receive from Clé de Peau Beauté , or you may contact us at the customer service link on this Website.

12. Client Survey

Clé de Peau Beauté Lipstick Survey Participant Giveaway

Official Rules

ALL SURVEY PARTICIPANTS WILL BE AUTOMATICALLY ENTERED INTO A DRAWING FOR A CHANCE TO WIN NINE (9) NEW LIPSTICK SHADES OFFERED IN AN EXCLUSIVE LACQUER BOX. NO PURCHASE IS NECESSARY TO ENTER OR WIN. MAKING A PURCHASE DOES NOT INCREASE YOUR CHANCE OF WINNING. SURVEY PARTICIPANTS UNDERSTAND THAT THEY ARE PROVIDING THEIR INFORMATION TO Clé de Peau Beauté THE INFORMATION PROVIDED WILL BE USED AS SET FORTH IN THESE OFFICIAL RULES.

1. ELIGIBILITY. The Clé de Peau Beauté Lipstick Survey Participant Giveaway (“Giveaway”) is open to all survey participants who are legal residents of the 50 United States and the District of Columbia who are 18 years of age or older at the time of entry, except for the following individuals: (a) employees, officers, directors, agents and representatives of Shiseido Americas Corporation ("Sponsor") and its respective parents, affiliates, subsidiaries, retailers, distributors, suppliers, advertising, and giveaway agencies ("Excluded Individuals"); (b) the immediate family members (mother, father, sister, brother, child, husband, wife, and their respective spouses, regardless of where they reside) of Excluded Individuals; or (c) persons living in their same household as Excluded Individuals—whether or not they are related. Void where prohibited by law; all applicable federal, state, and local laws apply. If a winner is at least 18, but still considered a minor in his or her jurisdiction of residence, Sponsor reserves the right to award the Prize (as defined below) to the winner's parent or legal guardian who will be responsible for fulfilling all requirements set forth herein.

2. SURVEY PERIOD. The Survey will be offered from August 10, 2017 through August 16, 2017 (hereafter "Survey Period"). All Survey participants will be automatically entered into a random drawing to take place on August 31, 2017, at 12:00 p.m. EST (hereafter “Drawing Date”) where one (1) winner will be drawn to win the noted prize.

3. HOW TO ENTER. NO PURCHASE IS NECESSARY TO ENTER: Participants who have opted to receive email communications on the cledepeaubeaute.com site will receive an invitation to participate in the Clé de Peau Beauté sponsored survey. All participants will be automatically entered into the drawing after participating in the survey, providing their email address, and clicking the “Submit” option.

All entrants must complete the survey and provide the requested email address during the Survey Period. No mail in, hardcopies, photocopies or mechanically reproduced entries will be accepted. Sponsor assumes no liability for lost, late, incomplete, failed or misdirected entries.

Limit one (1) entry per person.

4. Grand Prize: Sponsor will conduct a random drawing at the end of the Survey Period to select a total of one (1) Grand Prize winner. Grand Prize (1): Nine (9) new Clé de Peau Beauté lipstick shades offered in an exclusive lacquer box. Approximate total retail value: $595.00. Any cost or expense associated with the acceptance or use of the Prize not specified herein as being awarded, including, but not limited to, federal, state, or local taxes, is the sole responsibility of the winner. All Prize details are at the sole discretion of Sponsor. No transfer, assignment, cash redemption or substitution of Prize is permitted, except by Sponsor who reserves the right to substitute the Prize with one of comparable or greater value if the advertised prize becomes unavailable. Prize will be shipped within 1 to 3 weeks of the Drawing Date. Limit one (1) Grand Prize. The Grand Prize is offered for promotional purposes only -- not for resale.

5. ESTIMATED ODDS OF WINNING. The odds of winning the Grand Prize depends upon the total number of eligible entries received for the drawing.

6. HOW THE WINNER IS SELECTED. The Grand Prize Winner will be determined in a random drawing on August 31, 2017 from among all eligible entries. The potential winner will be notified using the email address provided at time of taking the survey. The potential winner must respond to the initial winner notification within 72 hours after delivery of the notification. The potential winner subsequently may be required to sign and return an affidavit of eligibility and liability release (and, where permitted, a publicity release) within an additional 72 hour period. Non-compliance with these Official Rules, the inability to contact the potential winner within 72 hours of attempted notification, or return of Prize notification as non-deliverable, may result in disqualification of the winner and—at the discretion of Sponsor—awarding of the Prize to an alternate winner. Sponsor reserves the right (but is not obligated) to verify eligibility qualifications of the potential winners.

7. HOW SPONSOR USES ENTRIES. By entering, entrants agree: (1) that Sponsor will contact the winner by email; (2) that Sponsor may contact entrants in the future regarding Sponsor's promotions or offers; (3) that entrants waive all rights to claim from the Sponsor any punitive, incidental, or consequential damages, attorneys' fees, or any damages; (4) to be bound by these Official Rules and the decisions of Sponsor, which are final and binding on all matters relating to the Giveaway; and (5) to waive any right to claim any ambiguity or error in these Official Rules or the Giveaway itself.

8. DISCLAIMER. Sponsor is not responsible for late, lost, stolen, damaged, illegible, incomplete, misdirected, delayed, garbled, inaccurate, postage due or undelivered mail, email or for telephonic, human, or computer failures, interruptions in service due to system upgrades, repairs, modifications, or other causes, failures or malfunctions of connections, satellite, network, cable, Internet Service Provider (ISP), phones, phone lines or telephone systems, traffic congestion on the internet, technical or mechanical malfunctions, or other malfunctions or errors, whether caused by equipment, programming, human error or otherwise relating to or in connection with the Giveaway, including, without limitation, errors which may occur in connection with the administration of the Giveaway, the processing of entries or electronic mail or the announcement, delivery or use of the prizes, or for any injury or damage to participant's or any other person's computer relating to or resulting from participation in this Giveaway, or for printing, typographical, computer, network, electronic, mechanical, human or other errors appearing in these Official Rules or other Giveaway-related materials. Any attempt to deliberately damage any website or undermine the legitimate operation of this Giveaway is a violation of criminal and civil laws and should such an attempt be made, Sponsor reserves the right to seek damages (including attorneys' fees) and other remedies from any such person responsible for the attempt to the fullest extent permitted by law. Sponsor reserves the right, in its sole discretion, to disqualify any entrants whom Sponsor believes have attempted to tamper with or impair the administration, security, fairness or proper play of this Giveaway or is in violation of these Official Rules and void all associated entries.

9. RIGHT TO CANCEL GIVEAWAY. If for any reason this Giveaway is not capable of being run or implemented as planned (as determined by Sponsor in its sole discretion), including, but not limited to, tampering, unauthorized intervention, fraud, computer viruses or bugs, or any other cause of any kind, which, in Sponsor's sole judgment, is likely to or actually corrupts, impairs or affects the administration, security, fairness, integrity, or proper conduct of the Giveaway (including, but not limited to, tampering, unauthorized intervention, fraud, or any other cause of any kind), then Sponsor reserves the right, in its sole discretion, to cancel, terminate, modify, or suspend all or any part of the Giveaway or to disqualify any implicated entrant and any associated entries. In the event of cancellation or termination, Sponsor reserves the right, at its sole discretion, to pick the winner in a random drawing from among all eligible, non-suspect entries received up to the time of the event or action warranting such cancellation or termination. In the event this Giveaway is cancelled prior to the stated end date, a notice will be posted at the applicable Sponsor Facebook page.

10. UNFORSEEN CIRCUMSTANCES. The failure of Sponsor to comply with any provision of these Official Rules due to an act of God, hurricane, war, fire, riot, earthquake, terrorism, act of public enemies, action of governmental authorities, or any force majeure event or event outside the control of Sponsor will not be considered a breach of these Official Rules.

11. SPONSOR: Shiseido Americas Corporation, 900 Third Avenue, 15th Floor, New York, NY 10022.

12. WINNER LIST: For a notice of the Grand Prize Winner, send an email with a written request specifying the Giveaway you would like to receive a winners list for by September 30, 2017 to: jcoppolino@sca.shiseido.com

Clé de Peau Beauté is a portfolio brand of Shiseido Cosmetics America, a division of Shiseido Americas Corporation